Privacy Policy
This privacy policy describes how Zlaten Dar Cosmetics, located at 15 ul. Rayko Daskalov, Plovdiv, Plovdiv Province, 4000, Bulgaria, processes the personal data collected from users of our online platform and services. We are committed to protecting your privacy and handling your personal data in a transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Personal Data We Collect
When you interact with our site, we may collect various types of personal data depending on your activity. This data may include:
- Identity Data: such as your name.
- Contact Data: such as your billing address, shipping address, email address, and telephone number.
- Financial Data: details about payments to and from you and other details of products and services you have purchased from us (note: we do not store full payment card details; this is typically handled by secure payment processors).
- Transaction Data: details about products and services you have purchased from us.
- Technical Data: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this service.
- Usage Data: information about how you use our site, products, and services.
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
We may also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.
How We Collect Your Personal Data
We use different methods to collect data from and about you, including through:
- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us. This includes personal data you provide when you:
- Apply for our products or services;
- Create an account on our site;
- Subscribe to our service or publications;
- Request marketing to be sent to you;
- Enter a competition, promotion, or survey; or
- Give us feedback or contact us.
- Automated technologies or interactions: As you interact with our site, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources such as:
- Payment processors;
- Analytics providers;
- Advertising networks;
- Search information providers;
- Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- With your consent.
Purposes for Which We Will Use Your Personal Data:
- To register you as a new customer.
- To process and deliver your order including managing payments, fees, and charges and collecting and recovering money owed to us.
- To manage our relationship with you which will include:
- Notifying you about changes to our terms or privacy policy.
- Asking you to leave a review or take a survey.
- To enable you to partake in a prize draw, competition or complete a survey.
- To administer and protect our business and this service (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
- To deliver relevant site content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our site, products/services, marketing, customer relationships and experiences.
- To make suggestions and recommendations to you about products or services that may be of interest to you.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent (where consent is the legal basis for processing).
If you wish to exercise any of these rights, please contact us using the details provided below. You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work or place of the alleged infringement. In Bulgaria, the supervisory authority is the Commission for Personal Data Protection.
Cookies
Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
Children's Privacy
Our service is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.
Updates to This Policy
We may update this privacy policy from time to time. We will post any changes on this page.
Contact Us
For any questions or concerns regarding this privacy policy or our data protection practices, please contact us by post at:
Zlaten Dar Cosmetics15 ul. Rayko Daskalov
Plovdiv, Plovdiv Province, 4000
Bulgaria